Information about our frequently asked questions
Welcome to our FAQ page! Here you'll find answers to the most common questions about AllAroundTheSock, our unique socks, our social messages, and practical information for your purchase. We're proud to address global issues in a playful way through our socks, and we're ready to answer all your questions.
Frequently asked questions
At AllAroundTheSock, we're all about your comfort and communicating important messages. Have a question about our designs, materials, or how to place an order? You'll find the answers below. If your question isn't listed, please feel free to contact us via [[email]] or [[phonenumber]].
How can I provide feedback on the designs and social themes?
We encourage customers to share their ideas and opinions on the social issues we address. Your input is important to us, and feedback is always welcome to further develop our designs and messages.
What are the shipping costs and return options?
We're still finalizing the information about ordering, payment, shipping, and returns. You'll find all the details about the ordering process, payment methods, shipping options, and our returns policy here soon.
What material are the socks made of and what is the best way to wash them?
Our socks are made of sustainable materials. Specific details about their composition, available sizes, and the best washing instructions will be provided later on our product pages.
Will new designs be added?
Yes, we're constantly working on new designs and social themes to highlight. Keep an eye on our website and social media for the latest collections!
Where can I find more information about the social themes?
Each design on our socks is linked to a specific global issue or social theme. You can find more in-depth information on our "Our Themes" page and in the product descriptions of the respective socks.
Can I track my order?
Once your order has shipped, you'll receive a tracking number via email, allowing you to track the status of your package. More details will be available once our shipping policy is finalized.
Do you offer international shipping?
As a brand new company based in Schaerbeek, Belgium, we are currently setting up our shipping options. Information about international shipping will be available soon.
How can I contact customer service?
You can contact us via [[email]] for all your questions and comments. We aim to respond within 24-48 hours.
Unique, sustainable and socially conscious
At AllAroundTheSock, we believe in the power of small gestures to bring about big changes. Discover our collection of socks that are not only comfortable but also tell a story and contribute to a better world. Your support helps us raise awareness of important issues. Join our mission!